QA: Quality is our Aim. Our Quality Assurance Team ensures the quality and accuracy.

Pricing: We charge competitive prices using a 65-character line count including space. Footnotes, endnotes, headers and footers are part of the document and typically counted. Medical reports and dictations are charged by the line. For Legal, Media & Insurance Transcriptions we charge per minute or per hour.

TAT: We provide 24hours to 76-hours turnaround with expedited turnaround for STAT requests. The rate varies as per the TAT.

Accuracy: Zapak has an in-house staff of transcriptionists who are fully trained and qualified to fulfill all your medical transcription needs. Savings of Time and Money: Using our skilled personnel and leading edge technology, your practice can run more efficiently, saving you money and giving you back precious time.

Reliability: Zapak will provide you with the best service to match your requirements and you can rely on Zapak service for medical transcription.

Delivery: Completed work can be sent by our web-based software, FTP or can be e-mailed.

File Transfers: There are three types of file transfer:

1. Web-based software for uploading and downloading. (128bit encryption)
2. Toll free dictation systems
3. File transfer protocol. (FTP)